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Investor Grievances Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working Hours
Client Servicing Ms. Sheetal Wadia 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 022- 22826133 / 22875889 / 22876290 bajajvrb@gmail.com Monday to Friday 9am to 6pm
Assistance Compliance Officer Mr. Anok Goshi 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 022- 22826133 / 22875889 / 22876290 bajajvrb@gmail.com Monday to Friday 9am to 6pm
Compliance Officer Mr. Anilkumar Desai 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 9821133041 bajajvrb@gmail.com Monday to Friday 9am to 6pm
Director Mr. Vinodkumar Ramniwas Bajaj 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 9820033332 bajajvrb@gmail.com Monday to Friday 9am to 6pm
 

From other website:

Investor Grievances Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working Hours
Client Servicing Ms. Sheetal Wadia 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 022- 22826133 / 22875889 / 22876290 bajajvrb@gmail.com Monday to Friday 9am to 6pm
Assistance Compliance Officer Mr. Anok Goshi 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 022- 22826133 / 22875889 / 22876290 bajajvrb@gmail.com Monday to Friday 9am to 6pm
Compliance Officer Mr. Anilkumar Desai 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 9821133041 bajajvrb@gmail.com Monday to Friday 9am to 6pm
Director Mr. Vinodkumar Ramniwas Bajaj 144-A/ 145- A, 14th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021. 9820033332 bajajvrb@gmail.com Monday to Friday 9am to 6pm
 

From other website:

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or respective Exchanges at BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx , NSE: https://investorhelpline.nseindia.com/NICEPLUS/ , MCX: https://www.mcxindia.com/Investor-Services/grievances/register-e-complaint , CDSL: https://www.cdslindia.com/Footer/grievances.aspx

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Registered Office

144-A/ 145- A, 14 th Floor, Mittal Court, 'A' Wing, Nariman Point, Mumbai - 400021.

Attention Investors:

   1) Prevent unauthorized transactions in your account --> Update your mobile numbers / Email IDs with your stock brokers . Receive information of your transactions directly from Exchange on your mobile / Email at the end of the day........Issued in the interest of Investors.(2) Prevent Unauthorized Transactions in your demat account -- > Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day.......issued in the interest of investors.

SEBI Notification:

   (1) KYC is one time exercise while dealing in securities markets-once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), You need not undergo the same process again when you approach another intermediary. (2) No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Attention Investors(w.e.f. September, 2020):

   (1) Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020. (2) Pay 20% upfront margin of the transaction value to trade in cash market segment. (3) Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. (4) Check your Securities /MF/ Bonds in the consolidated account statement issued by CDSL every month. .......... Issued in the interest of Investors"

Attention Investors for Rights Entitlements:

   "Purchase of REs only gives buyer the right to participate in the ongoing Rights Issue of the concerned company by making an application with requisite application money or renounce the REs before the issue closes. REs which are neither subscribed by making an application with requisite application money nor renounced, on or before the Issue closing date shall lapse and shall be extinguished after the Issue closing date." Please check your dp account for further details.

Note- Framework for Trading Members to provide the facility of voluntary freezing/blocking the online access of the trading account to their clients as per SEBI Circular No. SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated January 12, 2024

* Call at the dedicated number 9821133041 (Between 8:30 am – 5 :30 pm excluding Sundays and public holidays).
* The customer support agent will verify the client’s identity and may request additional information.
* Once verified, the agent will freeze the account.

Disclaimer: Investment in securities market are subject to market risks, read all the related documents carefully before investing. Brokerage will not exceed SEBI prescribed limit. Please refer the Risk Disclosure Document issued by SEBI and go through the Rights and Obligations and Do's and Don'ts issued by Stock Exchanges and Depositories before trading on the Stock Exchanges. Before investing in the asset class consider your investment objectives, level of experience and risk appetite carefully.